Contact JamBuy Support
Have a question about an order, vendor registration, or general marketplace enquiries? Our team is ready to assist you.
Get in Touch
Whether you're shopping on JamBuy, interested in becoming a vendor, or need help with an existing order, complete the form below and we'll respond as soon as possible.
Need Assistance?
Our support team is available to answer questions about your account, orders, vendor registration, and general marketplace enquiries.
Customer Support
support@jambuy.shopGeneral enquiries, account assistance, orders, and technical support.
Vendor Services
vendors@jambuy.shopQuestions about becoming a seller, store setup, verification, subscriptions, and vendor support.
Response Time
We aim to respond to all enquiries within one business day.
Contact the Right Team
Route your request directly to the appropriate department to ensure a faster resolution.
| Department | Purpose | Contact Route |
|---|---|---|
| Customer Support | Orders, payments, accounts, and consumer enquiries | support@jambuy.shop |
| Vendor Success | Seller onboarding, store assistance, and subscriptions | vendors@jambuy.shop |
| Technical Support | Website issues, security concerns, and bug reports | tech@jambuy.shop |
Join Jamaica's Growing Marketplace
Whether you're looking to shop from trusted local businesses or grow your business by selling online, JamBuy is built to help you succeed.
